Sunday, 18 January 2015

Half Way There!

Prior to commitment of over a £1M investment Gigaclear are seeking to obtain commitment from ~40% of our residents.
Currently they have signed up half of the required number of residents in order to start digging in the Fibre Cable.

Saturday, 10 January 2015

Gigaclear Field Sale team spotted in Horninghold

The Gigaclear field sale team are now in the area to meet with residents and complete FTTP sales.
One of the team was in Horninghold last Friday.
We understand that they will be here until approx. end of February.

Gigaclear roll out in Lyddington, Rutland





For some years the village of Lyddington has been using a FTTC system installed by Rutland Telecom.  Rutland Telecom were taken over by Gigaclear some years ago and the operation has now been closed down.
Gigaclear are upgrading the village to a full 'Fibre to the Property' system as a part of the Welland Valley Fibre Loop.
Gigaclear are installing two main Fibre loops from Uppingham where the connection is located for the wider broadband network.
The Eastern loop goes to the villages around Peterborough.  The Western loop is going via Lyddington then on through Stoke Dry to Stockerston and the other Leicestershire Welland Valley villages.

Friday, 2 January 2015

Gigaclear experience from a user in Oxfordshire

One of our Welland Valley Champions from Glooston met a couple recently who are Gigaclear users.
They said they were happy to pass on their experience with Gigaclear:

Hi John

My name is Lucy McCormick (Chris McCormick's step mother) you met us at your local pub on Christmas Eve and you asked us to e-mail you with our experience of Gigaclear so here it is!

We have been nothing but delighted with the service we have received from Gigaclear - they have kept us informed with every step right from the moment we signed up for it a few months ago.  The set up was very smooth with regular text messages at each stage.
The phone for customer enquiries was a local number and we received personalised attention every time with no need to be put on hold or wait for hours to be dealt with.

Now that we have Gigaclear in place I have no idea how we managed before without it - the internet is just so fast!  I haven't seen the buffering sign on our smart TV or iMac since we have had it.  We can watch programmes live on iPlayer now, videos on YouTube and with 5 of us in the house - all using the internet one way or another this was always a major problem for us before Gigaclear.  Especially as we live in a village and the internet was slow at the best of times.

The whole experience has been a real pleasure from beginning to end and I can't see any reason why it shouldn't continue to be.

I wish you luck with your quest to improve everyone's life in your village with a fast efficient internet.  You're doing a great job.  Let me know if there's anything else I can do.

Happy New Year. It was very nice meeting you.


Kind regards,

Lucy McCormick