One of our Welland Valley Champions from Glooston met a couple recently who are Gigaclear users.
They said they were happy to pass on their experience with Gigaclear:
Hi John
My
name is Lucy McCormick (Chris McCormick's step mother) you met us at
your local pub on Christmas Eve and you asked us to e-mail you with our
experience of Gigaclear so here it is!
We
have been nothing but delighted with the service we have received from
Gigaclear - they have kept us informed with every step right from the
moment we signed up for it a few months ago. The set up was very smooth
with regular text messages at each stage.
The phone for
customer enquiries was a local number and we received personalised
attention every time with no need to be put on hold or wait for hours to
be dealt with.
Now that we have
Gigaclear in place I have no idea how we managed before without it - the
internet is just so fast! I haven't seen the buffering sign on our
smart TV or iMac since we have had it. We can watch programmes live on
iPlayer now, videos on YouTube and with 5 of us in the house - all using
the internet one way or another this was always a major problem for us
before Gigaclear. Especially as we live in a village and the internet
was slow at the best of times.
The whole experience has been a real pleasure from beginning to end and I can't see any reason why it shouldn't continue to be.
I
wish you luck with your quest to improve everyone's life in your
village with a fast efficient internet. You're doing a great job. Let
me know if there's anything else I can do.
Happy New Year. It was very nice meeting you.
Kind regards,
Lucy McCormick
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